Join Our Team
The Dementia Navigator is a core member of the Memory Care Home Solutions program department. MCHS utilizes The Care Ecosystem model of support, education, and care coordination program for patients with dementia and their caregivers. The goal is to improve the health and wellbeing of patients with dementia and caregivers, as well as to decrease unnecessary medical costs. Care Ecosystem is designed to supplement primary care and neurology specialty services by providing education, links to community-based services, behavioral management, and advance care planning support. The Dementia Navigator is the primary point of contact for patients and their families enrolled in the program. Dementia Navigators work with program participants and collaborate with their health care providers under direct supervision and guidance of MCHS’ multidisciplinary clinical team. The Dementia Navigator reports to the Clinic Manager and is 40 hours / week / in office/ full-time position.
Client Services Representative
The Client Services Representative is the first point of contact for clients, referral partners, and visitors to the organization and therefore must represent the highest standard of customer service and perform all duties in a manner consistent with our mission, value, and service standards. The Client Services Representative is highly visible in their daily interactions with patients/visitors
and must therefore project a positive demeanor at all times, including greeting patients/visitors with warmth and enthusiasm, and maintaining an upbeat, positive attitude in interactions with patients, visitors, and coworkers. This position will be cross trained to cover client intake, scheduling, and reception. This is a 40 hour/week in-office position.